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Privacy Policy

Last Updated: Jun 01 2023

Thank you for visiting the Privacy Policy of feismaster.eu. This Privacy Policy outlines how we, whitecross.eu (operated by company whitecross.eu), collect, use, and share information about you when you access or use our websites, collectively referred to as "Services". Throughout this Privacy Policy, references to "whitecross.eu", "we", "us", or "our" pertain to whitecross.eu and its affiliated entities.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy aims to provide you with a clear understanding of how we handle your information when you interact with our Services.

Please take the time to review this Privacy Policy carefully. By accessing or using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, please refrain from using our Services.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please refer to the contact information provided at the end of this document.

Users are solely responsible for any third-party data they provide or share through our Services. By providing such data, users confirm that they have obtained the necessary consent from the respective third party to share their data with us. It is important for users to ensure that they have the legal right or appropriate authorization to share any third-party data on our platform. We encourage users to respect the privacy and data protection rights of others when using our Services.


Information We Collect

Log and Usage Information: We collect various types of information to enhance your experience on our Services, including but not limited to:

  • Browser type you use
  • Hardware model
  • Operating system
  • IP address
  • Access times
  • Pages viewed
  • Links clicked
  • Browsing behavior, such as time spent on our site
  • Referring website (the site you came from)
  • Exit website (the site you visit when you leave us)
We gather this information to analyze trends, track user engagement, and improve the functionality and performance of our Services. Please note that this information is collected in an aggregated and anonymized manner to maintain your privacy.

Account Information: When you create an account on our Services, we collect the information you provide to us in relation to your account. This includes your first and last name, username, password, and email address. We utilize this information to facilitate your account management and to ensure a personalized experience on our platform. Rest assured that we handle this data with utmost care and in accordance with our privacy policy.

Dancer Information: If your teacher registers you as a Dancer on our Services, we will collect the information provided by the teacher regarding your school. This information may include your first and last name, date of birth (to determine the appropriate competition category), and optionally, your email address.


How We Use Your Information

We use information we collect about you to provide, maintain, and improve our Services and other interactions we have with you. For example, we use the information collected to:

  • Facilitate and improve our online experience;

  • Provide and deliver products and services, perform authentication, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and product or Services-related notices;

  • Process and deliver promotions;

  • Respond to your comments and questions and provide customer service;

  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;

  • Comply with our legal and financial obligations;

  • Monitor and analyze trends, usage, and activities;

  • Provide and allow our partners to provide advertising and marketing targeted toward your interests.


How We May Share Information

We may share your Personal Information in the following situations:

  • Third Party Services Providers. We may share data with service providers, vendors, contractors, or agents who complete transactions or perform services on our behalf, such as those that assist us with our business and internal operations like shipping and delivery, payment processing, fraud prevention, customer service, experiences;

  • Change in Business. We may share data in connection with a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, insolvency or bankruptcy, financing or sale of company assets;

  • To Comply with Law. We may share data to facilitate legal process from lawful requests by public authorities, including to meet national security or law enforcement demands as permitted by law.

  • With Consent form your Teacher. We may share data with third parties - dance competition organization school.


Data Security

We implement commercially reasonable security measures designed to protect your information. Despite our best efforts, however, no security measures are completely impenetrable.


Data Retention

We store the information we collect about you for as long as necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.


EU Privacy Rights

Individuals located in certain countries, including the European Economic Area (EEA) and the United Kingdom, have certain statutory rights under the General Data Protection Regulation (GDPR) in relation to their personal data.

To the extent information we collect is associated with an identified or identifiable natural person and is protected as personal data under GDPR, it is referred to in this Privacy Policy as “Personal Data”.

Data Subject Access Requests

Subject to any exemptions provided by law, you may have the right to request:

  • a copy of the Personal Data we hold about you;

  • to correct the Personal Data we hold about you;

  • to delete your Account or Personal Data;

  • to object to processing of your Personal Data for certain purposes;

To access your privacy rights, send us an email at privacy@whitecross.eu.

We will generally process requests within one month. We may need to request specific information from you to help us confirm your identity and/or the jurisdiction in which you reside. If your request is complicated or if you have made a large number of requests, it may take us longer. We will let you know if we need longer than one month to respond.

Legal Bases For Processing Personal Data

We may process your Personal Data under applicable data protection law on the following legal grounds:

  • Contractual Necessity: In certain instances, we may need to process your Personal Data to establish or fulfill a contractual agreement with you. This means that the processing of your Personal Data is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

  • Consent: In cases where you have provided consent for the processing of your Personal Data, you have the right to withdraw your consent at any time. This can be done by contacting us using the contact information provided in this Privacy Policy. Please note that the withdrawal of consent does not affect the lawfulness of any processing based on consent before its withdrawal

  • Legitimate interest: We process your Personal Data in order to provide you with our Services. This includes, but is not limited to, providing you with an optimal online user experience, communicating with you, delivering customer service, conducting marketing activities, analyzing and improving our business operations, and ensuring the protection and security of our Services. By processing your Personal Data, we aim to enhance your overall experience and deliver the best possible service to you.


Age Limitations

Our Service is designed for use by adults who are 18 years of age or older. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and believe that your child under the age of 13 has provided us with personal information, please contact us via email or by writing to us at the address provided at the end of this Privacy Policy. Please include "COPPA Information Request" in the subject line or mark your inquiry accordingly.


Changes to this Privacy Policy

whitecross.eu/feismaster.eu reserves the right to revise and update this Privacy Policy periodically. We recommend visiting this page regularly to stay informed about any changes. In the event of material changes to the Privacy Policy, we may notify you via email or through our Services. By continuing to use our Services after any modifications to this Privacy Policy, you indicate your acceptance of the updated terms.


Storage of Information in the EU

The information we collect may be stored both within and outside of the European Union (EU). If you reside outside of the EU, by using our services, you acknowledge and consent to the transfer of your information to the EU. Please note that the data protection laws in the EU may not provide the same level of protection as the laws in your country. However, we take appropriate safeguards to ensure the protection of your personal information in accordance with applicable privacy laws and regulations.


Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, please feel free to contact us at the following email address: privacy@whitecross.eu. We value your privacy and will make every effort to address any inquiries or concerns you may have in a timely manner.